HEALTHCARE 4.0 AS AN ESSENTIAL SOLUTION TO HOSPITAL OPERATING MANAGEMENT IN THE 4.0 INDUSTRY ERA
DOI:
https://doi.org/10.33086/bfj.v8i2.3828Keywords:
healthcare, operation management, internet of things, artificial intelligence, big data, service managementAbstract
The rapid development of science and technology today has touched various aspects of people's lives, from household chores to working methods and studying, which are made more accessible by technology. This situation is also discussed by innovations developed by the industry to answer challenges or demands from society and new opportunities to conduct in-depth research and technological development to facilitate human work, especially now that the development and sophistication of technology have also entered the medical world when artificial intelligence (AI) plays an essential role in hospital operations or also known as health care 4.0, where the healthcare delivery process becomes a cyber-physical system complete with IoT or internet of things and radio-frequency identification or RFID, wearables, all types of medical equipment, intelligent sensors medical robots, and others that are all integrated with cloud computing, extensive data analysis, and decision support techniques to achieve intelligent and interconnected health care delivery.
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