The Effect of Shopping Enthusiasm, Shopping Motivation, and Visiting Experience on Tourist Satisfaction in East Java Tourism Village

Authors

  • Siti Mujanah Universitas 17 Agustus 1945 Surabaya
  • Sumiati Sumiati Universitas 17 Agustus 1945 Surabaya
  • Candraningrat Candraningrat Universitas Dinamika
  • Annisa Kaffi Universitas 17 Agustus 1945 Surabaya
  • Chilmaniya Baril Haq Universitas 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.33086/bfj.v7i2.3492

Abstract

The tourism village is a government program that aims to reduce poverty in the community around the tourist village. Sustainable tourism development can be realized by developing tourist destinations from the smallest unit, namely the village level, this is because most of the tourist activities are there. This is the background of research on the influence of tourist village services on tourist satisfaction in tourist villages in East Java. This study uses quantitative methods to determine the potential for tourist satisfaction with the shopping experience in tourist villages in East Java. Researchers analyzed tourist satisfaction through questionnaires or questionnaires distributed to respondents who had experience visiting tourist villages in East Java. The conceptual framework was developed in an effort to explain and understand tourist satisfaction with the tourist village experience in East Java. Bargaining is something that is most likely to be done by tourists to buy an item they want and get a cheap and good price is a special satisfaction for tourists in shopping. But the results of the analysis that have been obtained tourists prefer to visit tourist villages to enjoy a quieter rural atmosphere.

Downloads

Download data is not yet available.

References

Ajisaka, Sucipto. 2008. Antusiasme, Rahasia Keberhasilan yang Jarang dikenal. Artikel. Internet: http://www.andriewongso.com/artikel/artikel_anda/1394/Antusiasme/ (diakses pada 19 Juni 2012).

Mujanah, S., & Yustini, R. (2022). Pendampingan Manajemen Usaha dan Ttg “Omah Kopi” Dalam Pengembangan Wisata Kampung Adat Segunung Wonosalam, Jombang. Jurnal Abdi Mas TPB, Unram, 4(1), 68–74. Https://Doi.Org/10.29303/Amtpb.V4i1.87

Karimah, Naisya Nur, And Siti Mu janah. (2021) "The Influence Of Organizational Culture, Competence And Self-Awareness On Performance Of Employees In The Department Of Culture And Tourism Of East Java Province." Journal Of Applied Management And Business (Jamb) 2.2 (2021): 67-77.

S. Mujanah And U. Pristiana, 2021. “Mapping Of Human Resources To Support The Development Of Floral Village Tourism,” Ekspektra: Journal Of Business And Management, Vol. 5, No. 2, Pp. 148–157,

R. Govers, M. Jansen-Verbeke, And Fm Go,2000. “Virtual Tourist Destinations: Assessing Their Communication Effectiveness With And Through Foreign Intermediaries,” Information And Communication Technologies In Tourism 2000, Pp. 93–103.

Vcs Heung And E. Cheng,2000. “Assessing Tourists' Satisfaction With Shopping In The Hong Kong Special Administrative Region Of China,” Journal Of Travel Research, Vol. 38, No. 4, Pp. 396–404.

S. Siregar,2021. “The Influence Of Promotion And Customer Satisfaction On Customer Loyalty (Study At The Micro Unit Of Bank Syariah Mandiri Medan Pulo Brayan),” Journal Of Humanities: Journal Of Social Sciences, Economics And Law, Vol. 5, No. 1, Pp. 130–141.

Siti Mujanah, Tri Ratnawati, Sri Andayani, 2015. The strategy of tourism village development in the hinterland Mount Bromo, East Java, Journal of Economics, Business, & Accountancy Ventura. Volume 18/1, Pg 81-90

Tosun, et al. 2027. “Experience' Shopping,” Http://Citeseerx.Ist.Psu.Edu/Viewdoc/Download?Doi=10.1.1.735.3201&Rep=Rep1&Type=Pdf (Accessed Jun. 05, 2022).

Kiran, Ravi And Jhamb, Deepika (2011) "A Strategic Framework For Consumer Preferences Towards Emerging Retail Formats," Journal Of Emerging Knowledge On Emerging Markets: Vol. 3, Article 25.

Lena Ellitan, Anthonius Richard, 2022.“ The Influence of Online Shopping Experience, Customer Satisfaction and Adjusted Satisfaction on Online Repurchase Intention to Tokopedia Consumers in Surabaya. Budapest International Research and Critics Institute Journal, 5/2

A. Yu And Ksel ,2007. “Tourist Shopping Habitat: Effects On Emotions, Shopping Value And Behaviours,” Tourism Management, Vol. 28, Pp. 58–69

Jansen And Verbeke,Tourism Planning And Development In South Asia - Google Books. 1998. Accessed: Apr. 19, 2022. [Online]. Available: Https://Books.Google.Co.Id/Books?Id=Kgipeaaaqbaj&Pg=Pa96&Lpg=Pa96&Dq=Jansen-

H. Evanschitzky, O. Emrich, V. Sangtani, Al Ackfeldt, Ke Reynolds, And Mj Arnold2003. “Hedonic Shopping Motivations In Collectivistic And Individualistic Consumer Cultures,” International Journal Of Research In Marketing, Vol. 31, No. 3, Pp. 335–338.

B.Jin And Jo Kim,2003. “A Typology Of Korean Discount Shoppers: Shopping Motives, Store Attributes, And Outcomes,” International Journal Of Service Industry Management, Vol. 14, No. 3–4, Pp. 396–419.

S.-H. Lee, S.-E. Noh, And H.-W. Kim2013. “A Mixed Methods Approach To Electronic Word-Of-Mouth In The Open-Market Context,” International Journal Of Information Management, Vol. 33, Pp. 687–696.

Mj Arnold And Ke Reynolds,2003. “Hedonic Shopping Motivations,” Journal Of Retailing, Vol. 79, No. 2, Pp. 77–95.

Hülya Bakırtaşandsevilay Uslu Divanoğlu (2013)"The Effect Of Hedonic Shopping Motivation On Consumer Satisfaction And Consumer Loyalty".International Journal Of Asian Social Science.Vol3(7) Pp. 1522-1534https://Ideas.Repec.Org/A/Asi/Ijoass/V3y2013i7p1522-1534id2511.Html (Accessed Jun. 05, 2022).

Wongso, A., 2008, Melatih Antusiasme Siswa Terhadap Prestasi, http://www.andriewongso.com/artikel-melatih-antusiasme-siswaterhadap-prestasi, (diakses 8 Desember 2016).

Downloads

Published

2022-11-23

How to Cite

Mujanah, S., Sumiati, S., Candraningrat, C., Kaffi, A., & Baril Haq, C. (2022). The Effect of Shopping Enthusiasm, Shopping Motivation, and Visiting Experience on Tourist Satisfaction in East Java Tourism Village. Business and Finance Journal, 7(2), 195–207. https://doi.org/10.33086/bfj.v7i2.3492