Pengaruh Work Overload terhadap Nurse Performance dengan Burnout sebagai Variabel Intervening di Rumah Sakit X Surabaya

Authors

  • Astria Primadhani Pamungkas Universitas Airlangga
  • Ahmad Rizki Sridadi Universitas Airlangga

DOI:

https://doi.org/10.33086/bfj.v5i2.1788

Keywords:

work overload, burnout, nurse performance

Abstract

Job stress is a serious phenomenon that refers to workplace characteristics that threaten workers. Nursing has been identified as a job that has high stress level. Nursalam (2011) states that nurses who are given excessive workload can have an impact on burnout. Burnout occurs when people feel that the resources they value are threatened, they try to maintain those resources (Maslach and Leiter, 2016). Burnout can result in decreased nurse performance/Burnout can cause decreasing of nurse performance. The purpose of this study was to determine the effect of work overload on nurse performance directly nor indirectly. This study using quantitative approach and nonprobability sampling technique with saturated sampling of 40 low care inpatient service nurses in X Hospital Surabaya. Data analysis techniques using path analysis. The results showed that there was a significant negative effect between work overload and nurse performance directly nor indirectly.

Downloads

Download data is not yet available.

References

Anshori, Muslich dan Sri Iswati. (2009). Buku Ajar Metodologi Penelitian Kuantitatif. Surabaya: Airlangga University Press.

Carruth, et al. (1999). The Impact Of Primary and Modular Nursing Delivery System On Perceptions Of Caring Behaviour. Oncology Nursing Press: Pittsburgh.

Cascio, Wayne. F. (2012). “Methodological Issues in International HR Management Research”. The International Journal of Human Resource Management, Vol. 23 No.12.

Donkor, Jacob. (2013). “Effects of Stress on the Performance of Nurses: Evidence from Ghana”. International Journal of Accounting, Banking, Management, vol. 1, no. 6, pp. 64-74.

Hafeez, Shahid. (2018). “The Impact of Job Stress on Performance of Employees: A Study of Social Security Hospital of District Okara & Sahiwal”. Journal of Neuropsychology & Stress Management 3:4-12.

Holdren, Priscilla, David P. Paul, Alberto Coustasse. (2015). Burnout Syndrome in Hospital Nurses. Chicago: BHAA International, Marshal Digital Scholar.

Karimi, Roohangiz, Zoharah Binti Omar, Farhad Alipour, dan Zinab Karimi. (2014). “The Influence of Role Overload, Role Conflict, Role Ambiguity on Occupational Stress among Nurses in Selected Iranian Hospitals”. AESS Publication: International Journal of Asian Social Science, 4 (1), 34-40.

Kaur, Major Navjeet dan harminder Kaur Gujral. (2017). “Work Load on Nurses and it’s Impact on Patientcare”. IOSR Journal of Nursing and Health Science, Vol. 6, Issue 5 ver. V.

Kinman, Gail, dan Sandra Leggetter. (2016). “Emotional Labour and Wellbeing: What Protects Nurses?”. Journal Healthcare MDPI, Vol. 4, No. 89.

Kusnanto. (2004). Pengantar Profesi dan Praktik Keperawatan Profesional. Jakarta: EGC.

Laschinger, Heather K. Spence, and Roberta Fida. (2014). “New Nurses Burnout and Workplace Wellbeing: The Influence of Authentic Leadership and Psychological Capital”. Elsheiver: Burnout Research 1, 19-28.

Maslach, Christina, Wilmar B. Schaufeli, dan Michael P. Leiter. (2001). “Job Burnout”. Annu. Rev. Psychol, 52:397-422.

Maslach, Christina, dan Michael P. Leiter. (2016). “Understanding the Burnout Experience: Recent Research and its Implications for Psychiatry”. World Psychiatry, 103-111.

Mohamed, Fatma Rushdy. (2016). “Relationship among Nurses Role Overload, Burnout and Managerial Coping Strategies at Intensive Care Units”. International Journal of Nursing & Clinical Practices, 3:180.

Nursalam. (2011). Manajemen Keperawatan: Aplikasi dalam Praktik Keperawatan Profesional Edisi 3. Jakarta: Salemba Medika.

Sharma, Paul, Anuradha Davey, Sanjeey Davey, Arvind Shukla, Kajal Shrivastava, and Rahul Bansal. (2014). “Occupational Stress among Staff Nurses: Controlling the Risk to Health”. Indian Journal of Occupational & Environmental Medicine, 18(2):52-56.

Published

2020-10-30

How to Cite

Pamungkas, A. P., & Sridadi, A. R. (2020). Pengaruh Work Overload terhadap Nurse Performance dengan Burnout sebagai Variabel Intervening di Rumah Sakit X Surabaya. Business and Finance Journal, 5(2), 85-94. https://doi.org/10.33086/bfj.v5i2.1788