EXPLORING HALAL CERTIFICATION AND IMPACT ON BUSINESS FOR MSME’s
##plugins.themes.bootstrap3.article.main##
Abstract
This study investigates the impact of halal certification on brand trust, consumer perception quality, and business performance for Small and Medium Enterprises (SMEs). Using quantitative methods, data was collected through surveys from SMEs operating in a specific region. The results indicate a significant positive relationship between halal certification and both brand trust and consumer perception quality. Additionally, brand trust and consumer perception quality were found to positively influence business impact for SMEs. However, the study acknowledges limitations related to sampling biases and regional specificity. Future research is recommended to broaden the scope and consider qualitative methods for deeper insights. Overall, this study underscores the importance of halal certification in enhancing brand trust, consumer perception quality, and business performance for SMEs.
Downloads
##plugins.themes.bootstrap3.article.details##
Copyright (c) 2024 Vanda Sekar Yanti
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Alserhan, B. A. (2010). On Islamic branding: Brands as good deeds. Journal of Islamic Marketing, 1(2), 101-106. DOI: https://doi.org/10.1108/17590831011055842
Ayyub, R. M. (2015). Exploring perceptions of non-Muslims towards halal foods in the UK. British Food Journal, 117(9), 2328-2343. DOI: https://doi.org/10.1108/BFJ-07-2014-0257
Beck, T., & Demirguc-Kunt, A. (2006). Small and medium-size enterprises: Access to finance as a growth constraint. Journal of Banking & Finance, 30(11), 2931-2943. DOI: https://doi.org/10.1016/j.jbankfin.2006.05.009
Bonne, K., & Verbeke, W. (2008). Religious values informing halal meat production and the control and delivery of halal credence quality. Agriculture and Human Values, 25(1), 35-47. DOI: https://doi.org/10.1007/s10460-007-9076-y
Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81-93. DOI: https://doi.org/10.1509/jmkg.65.2.81.18255
Delgado-Ballester, E., & Munuera-Alemán, J. L. (2001). Brand trust in the context of consumer loyalty. European Journal of Marketing, 35(11/12), 1238-1258. DOI: https://doi.org/10.1108/EUM0000000006475
DinarStandard. (2020). State of the Global Islamic Economy Report 2020/21.
Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191-198. DOI: https://doi.org/10.1086/383434
Fischer, J. (2011). The halal frontier: Muslim consumers in a globalized market. Palgrave Macmillan. DOI: https://doi.org/10.1057/9780230119789
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective (7th ed.). Upper Saddle River, NJ: Pearson.
Holbrook, M. B., & Corfman, K. P. (1985). Quality and value in the consumption experience: Phaedrus rides again. Perceived Quality, 31, 31-57.
Khan, M. I., & Haleem, A. (2016). Understanding “halal” and “halal certification & accreditation system” – A brief review. Saudi Journal of Business and Management Studies, 1(1), 32-42. DOI: https://doi.org/10.36348/sjbms.2020.v05i01.005
Lassoued, R., & Hobbs, J. E. (2015). Consumer confidence in credence attributes: The role of brand trust. Food Policy, 52, 99-107. DOI: https://doi.org/10.1016/j.foodpol.2014.12.003
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20-38. DOI: https://doi.org/10.1177/002224299405800302
Mukhtar, A., & Butt, M. M. (2012). Intention to choose Halal products: The role of religiosity. Journal of Islamic Marketing, 3(2), 108-120. DOI: https://doi.org/10.1108/17590831211232519
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40.
Rezai, G., Mohamed, Z., & Shamsudin, M. N. (2012). Non-Muslim consumers’ understanding of Halal principles in Malaysia. Journal of Islamic Marketing, 3(1), 35-46. DOI: https://doi.org/10.1108/17590831211206572
Talib, M. S. A., Ali, M. H., & Jamaludin, K. R. (2013). Quality assurance in halal food manufacturing in Malaysia: A preliminary study. Journal of Food Control, 31(2), 607-613.
Tieman, M. (2011). The application of Halal in supply chain management: In-depth interviews. Journal of Islamic Marketing, 2(2), 186-195.
Tieman, M. (2011). The application of Halal in supply chain management: In-depth interviews. Journal of Islamic Marketing, 2(2), 186-195. DOI: https://doi.org/10.1108/17590831111139893
Wilson, J. A., & Liu, J. (2010). Shaping the halal into a brand? Journal of Islamic Marketing, 1(2), 107-123. DOI: https://doi.org/10.1108/17590831011055851
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22. DOI: https://doi.org/10.1177/002224298805200302