Vol. 4 No. 1 (2020): Accounting and Management Journal

Vol. 4 No. 1 (2020) Accounting and Management Journal

This issue of the Accounting and Management Journal presents a range of studies addressing organizational behavior, marketing strategy, consumer perception, and global management practices. The collection highlights the importance of social and psychological factors in shaping employee performance, customer satisfaction, and institutional adaptability within both local and international contexts. The featured papers discuss the effect of social support and work-family enrichment on female employees’ organizational citizenship behavior, marketing strategy formulation for zakat institutions, and the influence of product quality and pricing on sales performance among local entrepreneurs. Additional studies explore how role stressors contribute to turnover intention mediated by job satisfaction, as well as an international perspective on the management of paprika production in Indonesia amid globalization. The issue concludes with an analysis of customer reuse intentions in the tour and travel industry, underscoring the relevance of service quality and trust in customer loyalty.

This issue features contributions from authors based in Indonesia and Japan.