Pengaruh Role Stressor terhadap Turnover Intention dengan Job Satisfaction sebagai Variabel Intervening di Perusahaan Bongkar Muat X Surabaya
DOI:
https://doi.org/10.33086/amj.v4i1.1527Keywords:
job satisfaction, role stressor, turnover intentionAbstract
Stress can be sourced from several factors or commonly known as stressors. Operational employee has been identified as a job that has high stress level. Hang-yue(20056) states that an employee who is under stress due to sources of stress can have an impact on decreasing job satisfaction. This can also lead to increased turnover intention. The purpose of this study was to determine the effect of role stressor on turnover intention directly nor indirectly.
This study using quantitative approach and nonprobability sampling technique with saturated sampling of 40 employees from operational division’s stevedoring company in Surabaya. Data analysis techniques using path analysis. The results showed that there was a significant negative effect between role stressor and turover intention directly nor indirectly
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References
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Chang, Wan-Jing & Wang, Yung-Shui & Huang, Tung. 2013. Work Desighm-Related Antecendents of turnover intention: A multilevel approach. Human Resource Management
Duraisingam, V., Pidd, K., dan Roche, M. 2009. The Impact of Work Stress and Job Satisfaction on turnover Intention: A Studi of Australian Specialist Alcohol and other Drug Workers, 16 (3): 217-231. Retrieved from Taylor & Francis Online.
Grant Kent, David W. Cravens, George S. Low and William C. Moncrief, 2001, “The Role of Satisfaction With Territory Design on the Motivation, Attitudes, and Work Outcomes of Salespeople,”Journal of the Academy of Marketing Science, Volumen 29, No. 2, P. 165-178
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Mobley, W. H., R. W. Graffeth, H.H. Hand, & B.M. Meglino. 1979. Review and Conceptual Analysis of The Employee Turnover. Journal of Applied Psychology No. 86, pp 493-522
Moran John- W., Baird K -Brightman. 2000 Leading Organizational Change Journal of Workplace Learning:Employee Conseling Today, Vol 12.No.2, pp 66-74.
Naidoo, Rennie. (2018). Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support. SA Journal of Human Resource Management. 16. 10.4102
Ngo, Hang-Yue & Foley, Sharon & Loi, Raymond. (2005). Work role stressors and turnover intentions: A study of professional clergy in Hong Kong. The International Journal of Human Resource Management. 16.
Ozbag, G. K., Hulya, G, C., dan Gokce,C,C. 2014. Exploring The Effects of PerceivedOrganizational Impediments and Role Stress on Job Performance. International Strategic Management Conference. Vol. 150, pp. 1129-1136.
Qureshi, Muhammad Imran. Mehwish Iftikhar. 2013. “Relationship Between Job Stress, Workload, Environment and Employees Turnover Intentions: What We Know, What Should We Know”.World Applied Sciences, Volume 23 No. 6 Hal. 764-770 Pakistan Ram dan Prabhakar, 2013. The Role of Employee Engagement in Work-Related Outcomes. Journal of Research in Business, Vol. 1, No. 3, pp. 47-61.
Robbins, S. P. 2009. Perilaku Organisasi: Konsep, Kontroversi, Aplikasi. Edisi keenam. Terjemahan. Jakarta: Prehalindo.
Robert L. Mathis – John H. Jackson. Human Resource Management, edisi 10, Jakarta: Salemba Empat, 2006
Saeed, I., Waseem, M., Sikander, S. & Rizwan, M. 2014. The Relationship of Turnover Intention with Job Satisfaction, Job Performance, Leader member Exchange, Emotional Intelligence and Organizational Commitment. International Journal of Learning and Development, 4(2), pp.242-56.
Spector, P. E., 2000. Industrial and Organizational Psychology Research and Practice (second edition). New York: Jhon Wily & Sons, Inc.
Sujarweni, V. Wiratna. 2015. Statistik untuk Bisnis dan Ekonomi. Yogyakarta: Pustaka Baru Press
Trayambak, Mrs. (2012). A Conceptual Study on Role Stressors, their impact and Strategies to manage Role Stressors. IOSR Journal of Business and Management. 4. 44-48. 10.9790/487X-0414448.
Chang, Wan-Jing & Wang, Yung-Shui & Huang, Tung. 2013. Work Desighm-Related Antecendents of turnover intention: A multilevel approach. Human Resource Management
Duraisingam, V., Pidd, K., dan Roche, M. 2009. The Impact of Work Stress and Job Satisfaction on turnover Intention: A Studi of Australian Specialist Alcohol and other Drug Workers, 16 (3): 217-231. Retrieved from Taylor & Francis Online.
Grant Kent, David W. Cravens, George S. Low and William C. Moncrief, 2001, “The Role of Satisfaction With Territory Design on the Motivation, Attitudes, and Work Outcomes of Salespeople,”Journal of the Academy of Marketing Science, Volumen 29, No. 2, P. 165-178
Hofmann,Verena & Stokburger-Sauer, Nicola. 2017. The Impact of Emotional Labor On Employees Work Life Balance Perception and Commitment: a study in the hospitality industry.International Journal of Hospitality Management
Kreitner, Robert, and Kinicki, Angelo, (2003), Perilaku Organisasi, Dalam: Early Suandy (penterjemah), Jakarta: Salemba Empat
Liu, Y, dan H Tanaka. 2002. Overtime work, insufficient sleep, and risk of non-fatal acute myocardial infarction in Japanese men. “Journal of Occupational and Environmental Medicine”, Vol. 59 No. 7, pp. 447-451.
Mobley, W. H., R. W. Graffeth, H.H. Hand, & B.M. Meglino. 1979. Review and Conceptual Analysis of The Employee Turnover. Journal of Applied Psychology No. 86, pp 493-522
Moran John- W., Baird K -Brightman. 2000 Leading Organizational Change Journal of Workplace Learning:Employee Conseling Today, Vol 12.No.2, pp 66-74.
Naidoo, Rennie. (2018). Role stress and turnover intentions among information technology personnel in South Africa: The role of supervisor support. SA Journal of Human Resource Management. 16. 10.4102
Ngo, Hang-Yue & Foley, Sharon & Loi, Raymond. (2005). Work role stressors and turnover intentions: A study of professional clergy in Hong Kong. The International Journal of Human Resource Management. 16.
Ozbag, G. K., Hulya, G, C., dan Gokce,C,C. 2014. Exploring The Effects of PerceivedOrganizational Impediments and Role Stress on Job Performance. International Strategic Management Conference. Vol. 150, pp. 1129-1136.
Qureshi, Muhammad Imran. Mehwish Iftikhar. 2013. “Relationship Between Job Stress, Workload, Environment and Employees Turnover Intentions: What We Know, What Should We Know”.World Applied Sciences, Volume 23 No. 6 Hal. 764-770 Pakistan Ram dan Prabhakar, 2013. The Role of Employee Engagement in Work-Related Outcomes. Journal of Research in Business, Vol. 1, No. 3, pp. 47-61.
Robbins, S. P. 2009. Perilaku Organisasi: Konsep, Kontroversi, Aplikasi. Edisi keenam. Terjemahan. Jakarta: Prehalindo.
Robert L. Mathis – John H. Jackson. Human Resource Management, edisi 10, Jakarta: Salemba Empat, 2006
Saeed, I., Waseem, M., Sikander, S. & Rizwan, M. 2014. The Relationship of Turnover Intention with Job Satisfaction, Job Performance, Leader member Exchange, Emotional Intelligence and Organizational Commitment. International Journal of Learning and Development, 4(2), pp.242-56.
Spector, P. E., 2000. Industrial and Organizational Psychology Research and Practice (second edition). New York: Jhon Wily & Sons, Inc.
Sujarweni, V. Wiratna. 2015. Statistik untuk Bisnis dan Ekonomi. Yogyakarta: Pustaka Baru Press
Trayambak, Mrs. (2012). A Conceptual Study on Role Stressors, their impact and Strategies to manage Role Stressors. IOSR Journal of Business and Management. 4. 44-48. 10.9790/487X-0414448.
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Published
2020-07-24
How to Cite
Satya Mandiri, A. (2020). Pengaruh Role Stressor terhadap Turnover Intention dengan Job Satisfaction sebagai Variabel Intervening di Perusahaan Bongkar Muat X Surabaya. Accounting and Management Journal, 4(1). https://doi.org/10.33086/amj.v4i1.1527
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