Akas Yekti Pulih Asih, Setianto B. ANALYSIS OF INTERNAL SERVICE QUALITY AND OUTPATIENT PATIENT SATISFACTION WITH A RATER APPROACH (RELIABILITY, ASURANCE, TANGIBLE, EMPATHY AND RESPONSIVNESS) IN INSTALLATIONS IN ISLAMIC HOSPITAL SURABAYA. MTPHJ [Internet]. 2022 Jul. 12 [cited 2026 Jul. 31];5(2):182-91. Available from: https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/3073