Puryanti P, Setianto B, Aan Adriansyah A. The Influence of External Service Quality and Satisfaction on Patient Loyalty in Surabaya Islamic Hospital. Health, sciences [Internet]. 2023Feb.28 [cited 2024Nov.22];16(01):77-83. Available from: https://journal2.unusa.ac.id/index.php/JHS/article/view/3984