PARMANA, Anang Dwi; PARAMARTA, Vip; NURINA, Yafanita Izzati. Factors Affecting Patient Satisfaction and Patient Loyalty in Hospitals: Systematic Literature Review. International Islamic Medical Journal, [S. l.], v. 6, n. 2, p. 54–63, 2024. DOI: 10.33086/iimj.v6i2.6535. Disponível em: https://journal2.unusa.ac.id/index.php/IIMJ/article/view/6535. Acesso em: 27 jul. 2026.