OPTIMIZATION OF THE PROCUREMENT PROCESS THROUGH COMPARISON OF MULTICRITERIA METHODS
Decision support system for procurement has an important role in maintaining the objectivity of the procurement process in an organization. This can be used as a tool in monitoring and evaluating goods procurement systems that involve many parties. Procurement of goods at the Hospital "ABC" is one of the business processes managed independently as a form of efforts to improve the quality of service to patients. A hospital must make the right decision regarding the procurement of goods carried out in collaboration with the goods provider (vendor) because it relates to the quality and budget that must be accounted for. This study tested the method of Analytical Hierarchy Process (AHP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). Both of these methods are used for multicriteria-based problem solving and careful and effective selection to determine the winner of goods procurement vendors in the "X" Hospital. Comparison of the two methods carried out in this study was tried out on data on procurement of goods at the "X" Hospital in the January 2013-September 2013 period. The results of the trials showed that both methods had the same winning vendor recommendations.