KATIAS, P.; RAHAYU, F. Analisis Service Quality di Puskesmas X Surabaya dengan Quality Function Deployment. Business and Finance Journal, [S. l.], v. 3, n. 2, p. 111–126, 2018. DOI: 10.33086/bfj.v3i2.638. Disponível em: https://journal2.unusa.ac.id/index.php/BFJ/article/view/638. Acesso em: 29 apr. 2024.