ALFADINA, Afni Virda; SULISTIYANI, Endang; BUDIARTI, Rizqi Putri Nourma. Integration of ITIL V3, COBIT 5, and Service Desk Standards in IT Service Desk Design. Applied Technology and Computing Science Journal, [S. l.], v. 8, n. 1, 2025. Disponível em: https://journal2.unusa.ac.id/index.php/ATCSJ/article/view/8369. Acesso em: 11 aug. 2026.