VERRIANA, R. I.; ANSHORI, M. Y. PENGARUH KUALITAS LAYANAN (SERVICE QUALITY) TERHADAP LOYALITAS MELALUI KEPUASAN PADA MAHASISWA UNIVERSITAS NU SURABAYA. Accounting and Management Journal, [S. l.], v. 1, n. 1, 2018. DOI: 10.33086/amj.v1i1.73. Disponível em: https://journal2.unusa.ac.id/index.php/AMJ/article/view/73. Acesso em: 6 may. 2024.